PlayStock Service | What is Stock Video(Stock Footage)?
It’s a short video resource that is available for both commercial and non-commercial use in various fields. Businesses or Individuals are able to use stock video without the risk of copyright infringement such as property rights/portrait rights. Copyright always belongs to the original author, and users purchase the rights to use them just like digital music.
PlayStock Service | What is PlayStock Service for?
PlayStock is a stock video platform that provides stock video collections in diverse subjects and themes from various places with all different shooting equipment such as smartphones, DSLR, drones, etc. Anyone can get profits by filming and selling their footage as a contributor or purchase the stock video filmed from all over the world at the most reasonable price.
PlayStock Service | What does Royalty-Free mean?
Royalty-Free content means you don’t need to pay additional royalties for repeated use once you have paid for initial license costs. However, you should note that copyright still belongs to the original creator of the contents, and you’ve only purchased the right to use them. No contents are allowed to be resold or redistributed.
Registration & Account | How can I sign up for PlayStock?
Join us through the following steps:
1) Click the ‘Start’ button on the landing page.
2) Sign up by email or Google account or Facebook account.
3) Explore the most creative stock playground as much as you want.
If you’re experiencing any problems, please contact us at 'email@example.com' providing your membership information(e.g. legal name, display name, etc.)
Registration & Account | I forgot my account(email).
Please contact us at 'firstname.lastname@example.org' providing your membership information(e.g. legal name, display name, etc.).
Registration & Account | I forgot my password.
You can change your password through the following steps:
1) Click the ‘Sign In’ button on the hamburger menu in the upper right-hand corner of the landing page.
2) Once you click the ‘Forgot password?’, the ‘Reset Password’ box will pop up.
3) Enter your registered email in the blank and click the ‘Submit’ button.
4) Check your email inbox or spam folder(if you can’t find it) for a link to reset your password.
5) Enter a new password and click the ‘Submit Changes’ button.
If you’re experiencing any problems, please contact us at email@example.com providing your membership information(e.g. legal name, display name, etc.)
Registration & Account | How do I edit my personal information?
You can change your registered information on ‘MYPAGE’. After changing the information, don’t forget to click the ‘Submit Changes’ button below.
Registration & Account | Can I share my account with other people?
Sharing one account with multiple people is completely prohibited. This act possibly involves you in legal disputes later. One account can only be used for one user(individual/business use).
Registration & Account | If I cancel my membership, what will come of the videos that I’ve downloaded?
Unless the videos are no longer available for commercial use due to property/portrait rights issues, you’re able to keep using those videos.
Downloading & Payment | How can I download the contents?
You can purchase clips through the following steps:
1) Select footage you want and add it to the cart.
2) Get to the Cart page and check your items.
3) Click the Checkout button and make a payment by selecting one of the payment options below.
3-1) International Users: Visa, Master, JCB, Amex, Union Pay, PayPal, Mall Pay, Alipay, WeChat
3-2) Domestic Users(South Korea): Every domestic credit/debit card such as KB, KEB, NH, Hyundai, BC, etc.
4) Once the payment is complete, you can download the clips on the Download List.
If you’re experiencing any problems on the way, please contact us at firstname.lastname@example.org.
Downloading & Payment | What payment options do I have?
PlayStock offers the following payment options:
1) International Users: Visa, Master, JCB, Amex, Union Pay, PayPal, Mall Pay, Alipay, WeChat
2) Domestic Users(South Korea): Every domestic credit/debit card such as KB, KEB, NH, Hyundai, BC, etc.
If you have further inquiries on payment options, please contact us at 'email@example.com'.
Downloading & Payment | Can I get a refund for the clips that I’ve purchased?
In accordance with the characteristics of digital content, purchased clips are nonrefundable. For further details, please contact us at 'firstname.lastname@example.org'.
Licensing & Usage | Who holds the copyrights of the videos?
The copyright of the videos belongs to contributors in principle. Selling stock footage means selling the right to use it. Therefore contributors are able to sell their stock footage multiple times, but buyers are not allowed to redistribute and resell them.
Licensing & Usage | Can I insist on the copyright of the videos that I purchased?
Copyright of the video is entirely subjected to the creator who actually filmed and uploaded it with copyright. What you have purchased are its rights to use, not its copyright. Therefore, you cannot insist on the copyright of the videos that you’ve purchased.
Licensing & Usage | Can I hand over the downloaded videos to others?
These activities such as redistribution and resale are entirely prohibited. You have purchased its rights to use, not its copyright. Downloaded videos can only be used by an individual/business who has purchased them.
Licensing & Usage | Can I use stock footage commercially?
Depending on the existence of model/property release, stock video is divided into commercial use and editorial use only. Only the clips for commercial use can be used for commercial purposes.
Licensing & Usage | What does commercial use mean?
If the video is Commercial Use Available, it means you can use the video for commercial purposes such as advertisement of service/products for the sake of creating profits.
Licensing & Usage | What does editorial use only mean?
If the video is Editorial Use Only, you can use the video only for news reports, news articles, and something newsworthy. It means the editorial video is unable to be used for commercial use such as advertisement, promotion, and any articles with the purpose of promotion. In the event of commercial use, it could possibly cause violations of property/portrait rights.
Uploading & Payout | How can I register as a contributor?
You’re able to register as a PlayStock’s contributor through the following steps:
1) Browse Mypage.
2) Enter your full legal name(first & last name).
3) Specify a valid phone number in the international format that starts with the country code.
4) Provide your PayPal Email to get paid for your work.
(**If you’re available with Payoneer only, please enter the word ‘Payoneer instead of PayPal Email.)
5) After filling out essential information, click Submit Changes button.
6) Now, you’re available to start uploading your footage!
If you have any inquiries on registering, please contact us at 'email@example.com'.
Uploading & Payout | How do I get paid for my work? (Payout Methods)
You have two options for receiving your payments.
1) PayPal: To receive payment via PayPal, please provide your PayPal email on Mypage.
2) Payoneer: To receive payment via Payoneer, please enter the word ‘Payoneer’ in the PayPal Email section on Mypage instead of PayPal email.
Uploading & Payout | How do I get paid for my work? (Minimum Payout Threshold)
When you reach a minimum balance of $25, the Payout button will be activated and you can request the payments regardless of the date.
(**Note: If you're a Payoneer user, after clicking the Payout button, please send us the Payment Request via Payoneer.)
Uploading & Payout | How do I get paid for my work? (Regular Payout)
Even if you can’t reach the minimum balance, we send out payments 2 times a year between the 1st and 10th day of every January and July.
(**Note: Regular Payout is only available for PayPal)
Uploading & Payout | Do I need any qualifications to become a contributor?
There are no qualifications required at all. Once you register as a contributor, you’ll be able to upload your clips. The clips will be displayed on the PlayStock after reviewing.
Uploading & Payout | I’m not a professional videographer. Can I contribute my clips?
Of course. All you need to do is film wherever you are and upload whatever it is. However, some clips may be rejected if they are redistributed or hard to be purchased. You can check reasons for rejection through the following process:
1) Click on the hamburger menu on the right top corner of the first page.
2) Go to Upload List
3) Click on the title of your footage that has been rejected
4) A page will show up and you can find the rejection reason at the bottom of the page
Uploading & Payout | What are the criteria for uploading a video?
Please check out the following criteria before rendering:
1) Resolutions: Full HD 1920X1080 is highly recommended. 4K is also available but FHD is better for your hardware/hard disk capacity.
2) Clip length: It must be at least 5 seconds long and less than 2 minutes. Each clip must be less than 4GB.
3) Codec: Apple ProRes, H.264
4) Frame Rate: It must be 24fps at least. 60, 120fps are also available.
5) BitRate: 1080p, 30fps 5~10Mbps. Variable BitRate is highly recommended.
6) Interlacing: 1080p Progressive is recommended. We don’t recommend 1080i Interlaced.
We recommend you to manage the camera setting as above and then edit the main part from the original video for contributing.
Uploading & Payout | Is there a difference in quality between uploading via smartphone and via computer?
PlayStock Mobile App allows you to film and upload clips directly from the phone. When you film using the PlayStock app, smartphone camera settings will be automatically applied to clips. However, clips could be condensed once they have passed through the messenger application. In this case, clips could be rejected due to low-quality issues.
Uploading & Payout | Should I put BGM or background sound?
To make better use of stock footage, we recommend you to record sounds separately and upload them with the clips(e.g. Ocean: the sound of waves, Mountain: birdsong or sound of wind). Please note that excessive noise of the crowd or unnecessary dialog could be the reason for the rejections.
Uploading & Payout | My video has been rejected.
You can check the status of your video on the ‘Upload List’ page. If your clip has been rejected, go to Upload List on the hamburger menu, click on the title of your rejected footage, and check out the reasons for the rejection. Please edit the video following the descriptions and reupload it. If you need more details, please contact us at 'firstname.lastname@example.org'.
Uploading & Payout | Can I upload my videos to other platforms too?
Of course. PlayStock’s contributors and footage are not exclusive. If you haven’t signed an exclusive contract with other agencies, you are totally available to upload your clips to any other platforms.
Uploading & Payout | Are corrected or filtered videos acceptable?
It’s always best to submit the original clip or with proper editing. Applying excessive correction/filter could make the main subjects unrecognizable, or limit the use of clips for users. In this case, clips will be rejected.
Uploading & Payout | Should Model/property releases be submitted?
If the clip has the possibility of violating the property/portrait rights, you should submit a related model release and/or property release while uploading. On the upload page, you can find the upload button for model/property releases.
You can download the PlayStock’s model/property release here(https://bit.ly/3dw5m2R), or submit other agencies’ releases that grant the same permission of use.
Uploading & Payout | Can I submit model/property releases of other agencies?
If the release form grants the same rights and permissions as PlayStock’s releases, you’re available to submit it.
Please make sure that your releases contain the followings:
1) Model/Property’s Name
2) Creator’s Name
3) Model/Owner’s Signature
4) Model/Property’s Photo
5) Production Date
(**Note: If the model is minor, parent/guardian’s name and signature are required.)
Uploading & Payout | I don’t have model/property releases. Can I upload the video?
If you couldn't achieve the model/property releases, please try uploading it for Editorial Use Only. (e.g. many and unspecified crowds in a stadium)
Uploading & Payout | Should I indicate the source when I use editorial video?
To prevent copyright issues, you should accurately mark the source of the clip as ‘PlayStock’. The absence of the mark could possibly cause legal dispute with the original author of the video. In this case, PlayStock will try hard to arbitrate in a dispute but have no legal responsibility.
Uploading & Payout | How will I be paid?
During the BETA version, PayPal is available only. Payoneer will be updated soon.
Technical Issues | I couldn’t get any search results.
If you got zero search results, please check the following matters.
1) Please check your spelling.
2) Please enter standard language only.
3) Do not enter too many keywords at once.
4) Try again with a synonym. Please note that a “word” must be entered. You can quickly get precise results by entering specific keywords.
Technical Issues | I can’t download the clips.
Clips could be deleted by creators for personal reasons from time to time. In that case, please contact us at 'email@example.com'.